Singapore Island Cruise & Ferry Services Pte Ltd (‘We’, ‘Our’, ‘SIC’) is committed to protecting and respecting your personal data privacy and complying with data protection principles and provisions under applicable laws.
SIC may collect, process, use and disclose your information when you use this website www.islandcruise.com.sg. ‘You’ and ‘your’ when used in this Privacy Policy includes any person who accesses and purchases tickets from www.islandcruise.com.sg.
This Privacy Policy sets out the basis and terms upon which we collect, process, use and/or disclose your information that is obtained from you when you access www.islandcruise.com.sg for the purchase of tickets. Such information may include personal information relating to or linked to a specific individual such as name, telephone number, email address or any such information we have requested, and you have provided through our website.
Please read this Privacy Policy carefully. By visiting www.islandcruise.com.sg, you are consenting to the collection, processing, usage, and disclosure of your Personal Information as set out in this Privacy Policy.
Scope of Terms
SIC reserves the right to update, amend or modify the terms of this Privacy Policy or any part of it without prior notice, and your continued access to www.islandcruise.com.sg signifies your acceptance of the updated, amended, or modified Privacy Policy, unless if the changes reduce your rights in which case we will ask for your consent. If you do not agree to all the terms and conditions in this Privacy Policy and/or any subsequent updates, amendments or modifications thereto, you must stop accessing or otherwise use www.islandcruise.com.sg for the purchase of tickets.
Accordingly, please visit this page if you wish to access and view the current version of this Privacy Policy.
Collection of Information
We may collect Personal Information about you that you provide to us while accessing www.islandcruise.com.sg. Providing your Personal Information to SIC is always on a voluntary basis. However, we might not be able to provide you with certain services if you choose not to give us your Personal Information. For example, you cannot secure your tickets through www.islandcruise.com.sg if we do not collect your name and contact details.
1) Visit www.islandcruise.com.sg, making reservations and/or bookings for the service
– When you visit www.islandcruise.com.sg, make reservations, and/or bookings for our intended services, we may collect and process certain information (which may contain your Personal Information or may contain non-personally identifiable information but nevertheless linked to your Personal Information) including but not limited to those set out below:
(a) Copies of correspondence (whether by e-mail, instant or personal messaging or otherwise) between you and us
(b) Information necessary to fulfil your reservations and/or bookings with us (including but not limited to Name, Phone Number and Email Address)
(c) Information automatically collected and stored in our server or the server of our third party services provider by using or accessing to www.islandcruise.com.sg
2) If you make reservations and/or bookings for other individuals through www.islandcruise.com.sg we may request personal information about such individual. You must obtain all requisite consent of such individuals and ensure they are aware of, understand and accept this Privacy Policy prior to providing their personal data to SIC
Storage of Information
The Personal Information and other data we collect from you may be transferred to, processed, and stored in our servers or the servers of our third-party services providers. Your Personal Information will be stored as long as is necessary to fulfil any of the purposes described in this Privacy Policy, or to comply with any (i) contractual requirement that are necessary for the provision of the Services, and (ii) legal, tax or accounting requirement.
When it is no longer necessary for us to process your Personal Information, we will either delete or anonymise the data or, if this is no possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information.
We will endeavour to anonymise or aggregate your data if we intend to use it for analytical purposes or trend analysis.
SIC will use reasonable endeavours to maintain appropriate physical, electronic and organisational procedures to ensure that your Personal Information and other data is treated securely and in accordance with this Privacy Policy, and to protect such data against unauthorized access or unauthorized alteration, disclosure or destruction of data.
Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. SIC does not give any representation, warranty or undertaking that the Personal Information you provide to us will be secure at all times, and to the extent SIC has fulfilled its obligations under no circumstances shall SIC be responsible for any losses, damages, costs and expenses which you may suffer or incur arising from unauthorised access to or use of your Personal Information.
All payment transactions carried out by us or our chosen third-party provider of payment processing services will be encrypted using online encryption technology. You are responsible for keeping your payment credentials confidential and not to share these credentials with any third party.
Usage of Information
We process the Personal Information collected in as far as necessary for performance and provision of services to you. Besides, we process the other Personal Information collected on the basis of our legitimate interests, which are the further improvement of the services and for direct marketing purposes.
For example, SIC will use Personal Information and other data collected through www.islandcruise.com.sg to fulfil your reservations and/or bookings for our Service, to continually improve SIC and our Service, and to contact you in relation to the Service. This includes using your Personal Information or such other data to achieve faster requests and better customer support.